Frequently Asked Questions
SHIPPING
When will my order ship?
Orders typically ship within 1-3 business days. During peak seasons or promotions, processing times may be slightly longer.
What shipping carriers do you use?
We partner with major carriers to ensure your order arrives safely and on time. You’ll receive tracking information once your order ships.
Do you offer international shipping?
Yes! We ship to select international destinations. Duties and taxes may apply depending on your location.
Can I expedite my shipping?
Expedited shipping options are available at checkout for an additional fee.
RETURNS & EXCHANGES
What is your return policy?
We accept returns within 30 days of delivery for store credit. Items must be unworn, unwashed, and with tags attached.
How do I initiate a return?
Visit our Returns Center at lovingwomens.com to start your return.
When will I receive my refund?
Refunds are processed as store credit within 5-7 business days after we receive your return.
Do you offer exchanges?
We currently do not offer direct exchanges. You may return your item for store credit and place a new order.
ORDERS & PAYMENTS
What payment methods do you accept?
We accept major credit cards, PayPal, and other select payment methods.
Can I modify or cancel my order?
Once an order is placed, changes cannot be guaranteed. Contact us immediately for assistance.
Why was my order declined?
This may be due to insufficient funds, incorrect billing information, or security checks. Please verify your details and try again.
PRODUCT & CARE
How do I care for my items?
Follow the care instructions on the garment’s label. Hand washing or delicate cycles are recommended for most pieces.
Do you offer plus sizes?
Our collections include a range of sizes. Check individual product pages for availability.
Are your products ethically made?
We prioritize sustainability and ethical production practices.
GIFT CARDS & PROMOTIONS
How do I redeem a gift card?
Enter your gift card code at checkout to apply the balance.
Where can I find promotions?
Sign up for our newsletter at lovingwomens.com to receive exclusive offers.
Can I combine discounts?
Only one promotion code can be used per order.
STORES & EVENTS
Do you have physical stores?
Yes! Visit lovingwomens.com for locations and hours.
Do you host events?
We love celebrating with our community. Check our website for upcoming events.
Need more help?
For additional assistance, please reach out through our Contact page. We’re happy to help!